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Delivery Policy

Welcome to EZ-Otphone, where vibrant connections happen! Please take a moment to review our delivery policy to understand how our services work:

1. Point Consumption:

- Members consume points while engaging in our SNS chat services.

- Points can be topped up via our website and will be reflected in your account balance promptly.

2. Expiration Policy:

-We understand that activity levels vary among our users. Therefore, to keep our platform dynamic and efficient, please note that points will expire if not used for over a year.

- Any unused points will expire after 180 days from the last activity on your account.

3. Usage Guidelines:

- The consumption of points aligns with the following usage:

- Sending messages in SNS chats.

- Accessing premium features.

- Unlocking exclusive content.


4. Stay Connected:

- We encourage you to stay engaged and active on our platform to make the most of your points and enjoy the full range of our services.

- Keep an eye on your point balance and activity to ensure a seamless experience.

5. Customer Support:

- If you have any questions or need assistance regarding your points, account activity, or any other inquiries, our customer support team is here to help.

- Feel free to reach out to us anytime via our support channels.

Thank you for being a part of EZ-Otphone. We look forward to enhancing your social experience with our innovative chat services!